How do I place an order?
You can call 07850287186; complete the online form on our website; or look us up: ‘Mama Cakes Cumbria’. We will contact you within 24 hours to discuss further or arrange a consultation.
How much do you charge?
All custom-made cakes are priced individually. The final price varies from client to client depending on the complexity of the design. We are happy to work within your event budget and will provide a quotation by email or in writing before you commit to purchase.
How much notice do you need when placing an order?
We are currently taking orders with 12 to 24 month notice so to avoid disappointment contact us as soon as you have a date. However where possible we will try to accommodate last minute orders.
When can I collect my order?
We are a home-based bakery, therefore not open to the public. We ask customers to collect between 9.15am – 4.30pm Monday to Friday. Saturday and Sunday are available with prior agreement. If you are unable to collect during the above times please contact us to arrange prior to ordering so we can accommodate your request.
Do you deliver?
Yes. We offer free delivery within a 5-mile radius of CA8 2AZ. Any distance over 5 miles will be at a cost of 50p per mile for the additional miles.
Do you require a deposit?
We take a 50% non-returnable deposit to secure the date. The remaining balance is to be paid in full upon collection or delivery. No order will be placed in our diary or confirmed until deposit is paid by date stated on the order form.
Do you cater for people with allergies and intolerances?
We offer a gluten free option, however Mama Cakes cannot guarantee that our products do not contain nuts as we work in a kitchen where nuts are stored.
I don’t know what cake theme I would like. When do you need to know?
We can design a bespoke cake for your special day, or you can tell us 2 weeks before the date of collection what theme you have chosen. We all know how quickly children in particular change their minds.
Do you offer any discounts for large orders?
Please sign up to our mailing list to receive exclusive offers and discounts.
How do I pay?
We accept bank transfer, cash or PayPal so we can take card payments. When ordering simply advise us of your preference and we will send you all the necessary details.
Do you offer cake-decorating classes?
We offer group-decorating parties, a fun party option suitable for adults and children. We also offer one-to-one cake decorating classes – from learning how to level and cover a cake perfectly, to making stunning decorations and figures. Simply email us for further information.
